Our Company
About Us
Cusotmer Services is our priority
EXPERIENCE THE BEST IN CUSTOMER SERVICE
Crusaders Cargo Inc. is built from the ground up to meet our customers’ needs for on-time results, professional service, safety and security, and environmentally sustainable practices.
An Expert in Canada-U.S. Cross-Border Freight Service We’re Committed to 100% Customer Satisfaction Flexible, Reliable, and Cost Effective Freight Transportation Services to Meet Every Need As one of the most progressive and innovative motor carriers in North America, Crusaders Cargo Inc. is committed to providing first-class service to our customers. For more than ten years, Crusaders Cargo Inc. has provided motor carrier freight transportation services across Canada and the United States. We are a privately owned, asset-based transportation and logistics company dedicated to achieving 100% customer satisfaction. Our services range from single-box shipments to full truckload, warehousing, white-glove delivery, and expedited service. We offer the latest in tracking and delivery technology. Crusaders Cargo Inc. is a growing transportation and logistics company that specializes in designing and implementing effective logistics strategies for our customers, delivering personalized service and outstanding performance.
About Company
At Crusaders Cargo Inc., we believe in 100% customer satisfaction. We treat your business like it’s our business. Our company was founded in 2005 and from the beginning has specialized in coordinating cross-border transportation between Canada and the United States. Since our founding, Crusaders Cargo Inc. has grown to provide transportation services to all of Canada and the United States, with dedicated routes to a number of key U.S. destinations. As our company has grown, we have remained focused on our core mission of providing exceptional customer service and promoting safety and efficiency. Services: We provide truckload (FTL) and less-than-truckload (LTL) services, warehousing, expedited services, and a range of other logistics services. More specific information about our services can be found on the “Services” tab. Equipment: Crusaders Cargo Inc. currently operates an up-to-date fleet of more than 190 units, which includes 70+ trucks, 120+ dry vans and temperature-controlled units. All of our fleet units are under 4 years of age and all are satellite tracked. Certification: In addition, Crusaders Cargo Inc. is CTPAT, CSA, and PIP-PEP certified, SmartWay approved, and is bonded in Canada and the United States. Technology: We use the latest satellite tracking technology and have invested in IT infrastructure in order to ensure that our systems support our customers’ needs and goals every step of the way. 100% Customer Satisfaction: Our employees are empowered to take ownership of customers’ specific needs and do whatever is necessary to ensure exceptional customer service outcomes. To every customer relationship Crusaders Cargo Inc. brings its team of experienced professionals and the latest equipment and technology to exceed expectations. We make your supply chain work more efficiently.
Our Core Values
OUR CORE VALUES AND BELIEFS SAFETY | EFFICIENCY | ON-TIME SERVICE
We know that our business is about more than providing reliable freight transportation services to our customers. That is why we strive to remain true to our core values.
INTEGRITY
Honesty in our relationships with our employees, our customers, and stakeholders, is the foundation of our business. We deal fairly with our business partners, our vendors, our employees, and the public at large.
ORGANIZATIONAL EXCELLENCE
Our Company is driven by performance and we strive for excellence in all areas. We hold ourselves accountable for results. We collaborate with our customers to discover more efficient, more cost-effective ways to deliver ever better results.
SAFETY AND ENVIRONMENTAL STEWARDSHIP
Safety and Environmental Stewardship We believe in a collaborative atmosphere of constant improvement, not only to improve efficiency but also to ensure the safety of our people, our customers and the public, and to promote environmental consciousness and sustainability.
100% Customer Satisfaction
We seek to go beyond providing good customer service to provide 100% customer satisfaction. Honoring our commitments to customers, striving for excellence, and generating greater value are key components of our company
EMPLOYEE EXCELLENCE
We create a culture of belonging, where everyone is welcome. We support our employees’ growth, finding new ways in which they can contribute to Crusaders Cargo Inc. and in which Crusaders Cargo Inc. can contribute to their continued growth and development. Our people are treated with dignity and respect.
Mission & Vision
We believe that our success is tied to our customers' success. Together, that success is driven by exceptional productivity, outstanding customer service, continuous innovation, and commitment.
About us
As one of the most progressive and innovative motor carriers in North America, Crusaders Cargo Carriers. is committed to providing first-class service to our customers.
OUR MISSION AND VISIONS
True to our core values and beliefs, Crusaders Cargo Carriers. is dedicated to its mission – “Solving our customers’ transportation and logistics challenges with efficiency, creativity, and a passion for excellence.” We believe that our success is tied to our customers’ success. Together, that success is driven by exceptional productivity, outstanding customer service, continuous innovation, and commitment. We are proud to work collaboratively with our customers. Above all, Crusaders Cargo Carriers. is about solving our customers’ challenges in transportation and logistics. As such, no challenge is too small or too big. When you speak with our people, you will experience firsthand the passion our employees have for the work they do and the results they produce on a consistent basis for our customers.
WHY CHOOSE US ?
Our company is built on the foundation of providing 100% customer satisfaction. We strive in all areas to provide not only an exceptional customer experience and on-time results but to add value to our customers’ core competencies. When you work with Crusaders Cargo Carriers. to provide transportation and logistics solutions, you gain a strategic partner with the knowledge, experience, technology and logistics capabilities to materially improve your bottom-line results. 100% customer satisfaction is built in to everything that Crusaders Cargo Carriers. does, whether its providing LTL or FTL freight services, expedited delivery services, storage and distribution logistics, or services tailored specifically to your company’s unique needs. We empower our people to take ownership of your transportation and logistics challenges and provide you with customized, on-time solutions that go beyond expectations. We pride ourselves on delivering this exceptional level of customer service and we welcome the challenge of meeting your most critical and time-sensitive transportation needs.
WHY CHOOSE CRUSADERS CARGO CARRIERS.?
Choosing a transportation provider for your business is an important decision, one that can not only affect your immediate bottom line but ultimately your own relationships with your customers and strategic partners. At Crusaders Cargo Carriers., we never lose sight of the important role we play in our customers’ success.
THE CRUSADERS CARGO CARRIERS. VALUE PROPOSITION INCLUDES
- 100% customer satisfaction commitment
- Dedicated team of experienced drivers and logistics professionals
- Modern, up-to-date fleet of more than 190 units, which includes 70+ trucks, 120+ dry vans and temperature-controlled units
- 24/7/365 dispatch
- Satellite tracking with real-time location updates
- Personalized service
- Outstanding reliability
- Performance that exceeds expectations
- Time-critical book-in freight
- On-time delivery
- Cost – Effective Solutions
- 24/7 security and monitored yard
